Privacy Policy

Effective Date: April 21, 2026

1. Information We Collect
We collect information you provide directly to us, such as when you create an account, place an
order, or contact customer support. This includes your name, delivery address, phone number,
and email address. We also collect precise location data (GPS) to facilitate our instant delivery
service, provided you grant us permission through your device settings.

2. How We Use Your Information
We use the information we collect to:
Process and fulfill your orders, including coordinating with delivery personnel.
Send transactional notifications (order confirmations, delivery tracking).
Process payments securely through our gateway partners.
Improve our platform, customer service, and hyper-local inventory predictions.

3. Sharing of Information
We do not sell your personal data. We share necessary information only with trusted third parties
to provide our services. This includes sharing your address and phone number with our delivery
riders, and secure payment details with our payment processors (e.g., Razorpay) for transaction
authorization.

4. Data Security
We implement appropriate technical and organizational security measures to protect your
personal information against unauthorized access, alteration, or disclosure.